TERMS & CONDITIONS
CUSTOMER CARE
Terms and Conditions
Privacy Policy
Contact Information
Our Customer Representatives are available Monday - Friday, 9am - 7pm and Saturday 10am - 4pm. Feel free to contact us with any inquiries or concerns.
PHONE: (404) 585 - 7126
EMAIL: eyeofdegoddess@gmail.com
Return Guidelines for Goddess Tresses
We offer a 100% Satisfaction Guarantee on our products. If you receive your Goddess Tresses ( Virgin Hair ) and are not happy with how they look or feel you may return them to us for your money back minus the shipping, if applicable. Any hair extensions that have been altered, washed, or worn in any way will not qualify for a return or refund. We honor this for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.
*Hair Must Be In The Original State As It Was When Shipped. We Do Not Refund Shipping Charges. For Altered Products (Bundles Are Unwrapped / Extensions Have Been Worn) All Sales Are Final. The retuned items must follow the Return Guidelines.* All returns have to be refunded. We currently do not exchange orders.
Return Guidelines for Cosmetics, Services, and/or Accessories Offered by Eye Of De Goddess, LLC.
Due to sanitation reasons, We do not accept returns, exchanges or refunds. All Sales Are Final
Contact Us with any question you may have about your potential return before mailing your return to the below address.
To return the hair please send it to the address listed below:
Returns/Exchanges:
Dropship Bundles
245 N. Highland NE
Suite 230-197
Atlanta, GA 30307
The returned items must follow our return policy guidelines. All returns have to be refunded. We currently do not exchange orders.
ONCE AN ORDER HAS BEEN PLACED YOU CANNOT MAKE ANY EDITS OR CHANGES TO THE ORDER. WE WILL NEED TO ISSUE YOU A FULL REFUND.
WHOLESALE INQUIRIES
Coming SOON
Contact Information
Our Customer Representatives are available Monday - Friday, 9am - 7pm and Saturday 10am - 4pm. Feel free to contact us with any inquiries or concerns.
PHONE: (404) 585 - 7126
EMAIL: eyeofdegoddess@gmail.com
Wholesale Program Guidelines for Goddess Tresses
PRIVACY & SAFETY
Eye Of De Goddess, LLC. Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.EyeOfDeGoddess.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Wix’s Terms of Use (https://www.wix.com/about/terms-of-use) or Privacy Statement (https://www.wix.com/about/privacy).
MINORS
The Site is not intended for individuals under the age of 13.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at eyeofdegoddess@gmail.com
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
***Please note that our online store is separate from our store, therefore online orders cannot be returned for in-store credit and they must be refunded to their original form of payment or online credit only. Online orders cannot be exchanged in-store